These Terms and Conditions ("Terms") govern your access to and use of rentbilly.cl, any mobile or web applications, and related online rental search, listing aggregation, notification, membership, and communication services provided by Boost Media Limited ("Company", "we", "us", or "our"). By creating an account, purchasing a membership, using Billy, contacting a landlord through the platform, or otherwise using the services, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the services. Nothing in these Terms limits any rights you may have under mandatory applicable law.
In these Terms:
These Terms form the entire agreement between you and the Company regarding your use of the services, except where additional terms expressly apply to a specific feature, market, promotion, or offering. The services are intended to help users discover rental opportunities more efficiently. We do not act as a landlord, letting agent, real estate broker, property manager, payment escrow provider, tenant screening provider, financial adviser, legal adviser, or insurer unless we expressly state otherwise in writing.
Market-specific pages, checkout flows, promotions, legal notices, or country terms may supplement these Terms. If there is a conflict, the more specific market, checkout, or feature-specific terms apply to the relevant service or market.
The services may include:
We may update, improve, suspend, limit, or discontinue all or part of the services from time to time, including where required for technical, legal, operational, security, or commercial reasons.
The availability, functionality, supported markets, supported communication channels, and amount or type of Listing data may vary by market, device, platform, subscription plan, and time.
Listings are obtained from third-party Source Sites and other third-party sources. We may collect, index, cache, summarize, link to, display, translate, classify, normalize, or enrich Listings using automated technical processes and internal systems.
Unless we expressly state otherwise, we do not own, create, verify, approve, endorse, or control Listings, Source Sites, landlords, agents, advertisers, properties, rental offers, rental prices, fees, deposits, availability, images, floorplans, descriptions, eligibility requirements, or lease terms.
Listings may be inaccurate, incomplete, duplicated, delayed, expired, unavailable, misclassified, mistranslated, incorrectly matched, or removed at any time. Prices, availability, fees, deposits, bills, furniture, utilities, photographs, location, property condition, landlord or agent identity, and application requirements must be verified by you directly with the landlord, agent, advertiser, Source Site, or other relevant third party before you rely on them.
A Listing appearing on the platform does not mean that the property is available, lawful to rent, suitable for you, accurately described, safe, free from defects, or offered by a legitimate landlord or agent. We do not guarantee that any landlord, agent, advertiser, or Source Site will reply to you or accept your application. We are not a party to any rental agreement, negotiation, communication, application, payment, or other transaction between Users and landlords, agents, advertisers, or Source Sites.
When you click through to a Source Site or contact a landlord, agent, advertiser, or Source Site directly, your use of that third-party site or service may be governed by that third party's own terms, privacy notice, cookies, fees, verification procedures, and policies. We are not responsible for third-party websites, services, content, decisions, communications, payments, applications, contracts, or conduct.
Billy is designed to help match you with Listings that may be relevant to your rental search. Billy may use information you provide, Profile settings, search preferences, location preferences, price ranges, platform activity, Listing data, and other service data to generate or prioritize notifications and recommendations.
Billy is an automated feature. It may be wrong, incomplete, delayed, unavailable, overly broad, too narrow, repetitive, or inconsistent. Billy may miss suitable Listings, show unsuitable Listings, notify you after a Listing is no longer available, or summarize a Listing incorrectly.
Billy does not provide legal, financial, housing, safety, relocation, immigration, or professional advice. Billy does not act as a real estate broker, agent, representative, or fiduciary and does not negotiate or enter into agreements on your behalf. You are responsible for deciding whether to contact a landlord, agent, advertiser, or Source Site, whether to apply for a property, and whether to enter into a tenancy, lease, or other agreement.
You should independently verify all Listing information and any communication from Billy before relying on it. We do not guarantee that Billy will find every relevant Listing, provide equal coverage across all Source Sites or markets, improve your chance of securing accommodation, or produce results free from errors, omissions, ranking inaccuracies, false positives, false negatives, or bias. We may test, modify, retrain, limit, or discontinue Billy or any notification logic at any time. Notifications may depend on technical availability, third-party data, communication provider availability, your settings, your device permissions, and applicable laws.
You may use the services only if you are at least 18 years old, or the age of legal majority in your jurisdiction, and you have legal capacity to enter into these Terms. To access certain features, you may need to Sign Up, Sign In, create a Profile, provide information, select preferences, and purchase or manage a Membership. You agree that all information you provide is accurate, complete, current, and not misleading, and that you will update it when necessary. You are responsible for maintaining the confidentiality of your Sign In credentials and for all activity under your account. You must notify us promptly if you believe your account has been compromised or used without authorization.
Your account and Membership are personal to you and must not be sold, assigned, transferred, shared, resold, or made available to any other person unless we expressly permit this in writing. We may use your Profile, Membership status, settings, and account activity to operate the services, provide customer support, process billing and cancellation requests, send service communications, enforce these Terms, and as further described in our Privacy Policy.
You agree to use the services lawfully, fairly, and only for personal rental-search purposes unless we expressly agree otherwise in writing. You agree not to:
If you breach these Terms, we may restrict functionality, withhold notifications, remove content, suspend your account, cancel your Membership, terminate access, refuse future service, or take other reasonable action in accordance with Section 15.
The services may allow you to contact landlords, agents, advertisers, or other third parties through forms, buttons, links, email, WhatsApp, or other communication tools. In some cases, Billy or the platform may provide a Source Site link or other information so that you can contact the landlord, agent, advertiser, or Source Site directly outside the platform.
We are not a party to your communications, negotiations, applications, viewings, deposits, payments, checks, tenancy agreements, leases, move-in arrangements, disputes, or other dealings with landlords, agents, advertisers, Source Sites, or other third parties.
You are responsible for verifying the identity, authority, legitimacy, and terms of any landlord, agent, advertiser, Source Site, property, request for payment, deposit, viewing, application, lease, or tenancy before you act. You should not send money or personal documents unless you are satisfied that the request is legitimate and lawful. We may process communications sent through the platform to deliver the service, provide customer support, detect misuse, improve our systems, comply with legal obligations, and as described in our Privacy Policy. We do not guarantee delivery, receipt, response, or accuracy of any message or contact information.
Paid features require an active Membership. The available plans, prices, billing cycles, taxes, payment methods, promotions, and included features will be shown at checkout and may vary by market. Unless checkout states otherwise, the following plans are offered:
| Plan | Price | Initial paid period | Auto-renewal cycle |
|---|---|---|---|
| 1 month Membership | $36,000 | 28 days | Every 28 days |
| 2 month Membership | $56,000 | 56 days | Every 56 days |
| 3 month Membership | $69,000 | 84 days | Every 84 days |
The plan labels "1 month", "2 month", and "3 month" are commercial labels. The actual subscription periods and renewal cycles are 28 days, 56 days, and 84 days respectively, unless checkout expressly states otherwise.
Prices are shown in CLP for the plans above. In other markets, we may display prices in local currency or apply local taxes, exchange rates, payment provider charges, or market-specific pricing. The final price and billing cycle will be shown before you complete your purchase.
By purchasing a Membership, you authorize us and our payment providers to charge your selected payment method for the subscription price, taxes, and any other charges shown at checkout until subscription is cancelled. You must keep your payment information valid and up to date.
If a payment fails, we may retry the payment, ask you to update your payment method, suspend paid features, or cancel your Membership. Dependent on the market and the selected payment method, debt collection may be pursued for unpaid invoices. You remain responsible for properly incurred fees up to the effective date of cancellation or termination.
Memberships renew automatically until cancelled. At the end of each paid period, your Membership will renew for the same cycle at the then-current applicable price unless you cancel before the renewal date or unless we tell you otherwise at checkout.
You may cancel your Membership at any time through your Profile or Membership page, or by using the cancellation form available at Contact form. We may also accept cancellation requests through customer support.
"Cancel anytime" means that you may stop future renewals at any time. Unless the 7-Day Money-Back Guarantee, a statutory withdrawal right, or another mandatory legal right applies, cancellation normally takes effect at the end of the then-current paid period and does not automatically refund amounts already charged for that period.
After cancellation, you may continue to access paid features until the end of the current paid period unless we cancel immediately as part of a refund, legal requirement, account closure, misuse, or another stated reason.
Where required by applicable law, we will provide pre-renewal information, renewal reminders, end-of-contract notices, cancellation mechanisms, or other subscription notices in the manner and timing required for the relevant market.
In addition to any mandatory legal rights, we offer a 7-day money-back guarantee for the first purchase of a Membership unless checkout states a different guarantee or local mandatory law requires more favorable terms.
To use the 7-Day Money-Back Guarantee, you must contact us or use the available cancellation/refund process within 7 days after the date of your first Membership purchase. If accepted, we will cancel your Membership and refund the subscription fee paid for that first Membership purchase to the original payment method, unless another refund method is required by law or the payment provider.
Unless we expressly state otherwise, the 7-Day Money-Back Guarantee does not apply to renewal charges, reactivations, second or later accounts, chargeback abuse, fraud, misuse, or where you have materially breached these Terms. The 7-Day Money-Back Guarantee does not limit, replace, or reduce any statutory cancellation, refund, withdrawal, cooling-off, or consumer rights that you may have under applicable law.
If you are a consumer, you may have statutory cancellation, withdrawal, cooling-off, refund, or other consumer rights under applicable law, including laws in the country where you habitually reside. Nothing in these Terms excludes, limits, or restricts those mandatory rights.
Where the services are supplied digitally or as online services and you request immediate access during any applicable withdrawal or cooling-off period, we may ask you at checkout to expressly request immediate performance and to acknowledge that your statutory right to cancel may be reduced, lost, or otherwise affected once performance has begun or has been fully performed, to the extent permitted by applicable law.
If applicable law gives you the right to cancel and receive a refund, we will process that cancellation and refund in accordance with that law. If your statutory rights are more favorable than these Terms, your statutory rights will apply.
We may change Membership prices, plan structures, billing cycles, included features, usage limits, or market availability for valid reasons, including changes to the services, Billy, Listing coverage, operating costs, payment costs, taxes, market conditions, legal requirements, or business needs.
Where required by applicable law, we will give you reasonable advance notice before a price change or material paid-feature change takes effect. If you do not agree to the change, you may cancel before the change applies. A price change will not affect amounts already charged for your current paid period unless required by law or expressly stated in a promotion or checkout term.
If you upload, submit, send, or otherwise make content available through the services, including Profile information, preferences, messages, feedback, support requests, or other materials, you confirm that you own that content or have the necessary rights to use it and to grant the license described in this Section.
You grant the Company a non-exclusive, worldwide, royalty-free license for the duration of the applicable rights to host, store, reproduce, adapt, display, communicate, transmit, translate, analyze, and otherwise use such content only to the extent reasonably necessary to operate, maintain, protect, improve, promote, and provide the services, including Billy and communication features.
We may remove, restrict, or disable access to any user content or communication that we reasonably believe is unlawful, misleading, infringing, harmful, abusive, fraudulent, or otherwise in breach of these Terms or applicable law.
Listings and other third-party content may be sourced, indexed, cached, linked, summarized, or displayed through automated technical processes based on publicly available sources, third-party feeds, or Source Sites. Such content may change, become unavailable, or be removed at any time, and all rights in that content remain with the relevant rights holders.
Except for the limited rights expressly granted to you under these Terms, all rights, title, and interest in and to the services, Billy, software, design, branding, databases, compilations, platform content, know-how, and technology remain with the Company or its licensors. You may not copy, reproduce, modify, distribute, sell, resell, create derivative works from, or commercially exploit any part of the services.
If you have questions or complaints regarding content on the website, contact [email protected].
We aim to keep the services available, useful, and current, but we do not guarantee uninterrupted access, error-free operation, complete Listing coverage, successful delivery of notifications, successful delivery of messages, or that Listings, Billy outputs, alerts, Source Site links, or other content will always be complete, accurate, current, lawful, suitable, or available.
To the extent permitted by applicable law, the services, Listings, Billy, notifications, communications, links, and other content are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise.
We are not responsible for user-generated content, third-party content, third-party websites, Source Sites, landlords, agents, advertisers, properties, rental decisions, viewing arrangements, application outcomes, deposits, payments, tenancy terms, lease terms, or disputes between you and any third party.
To the fullest extent permitted by applicable law, the Company will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, opportunity, housing opportunity, rental application, tenancy, lease, savings, or expected benefit arising out of or in connection with the services or these Terms.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any mandatory consumer rights.
Our collection and use of personal data is described in our Privacy Policy available at /en/privacy-policy. The Privacy Policy explains what personal data we collect, why we collect it, how we use it, how long we keep it, when we share it, and what rights may apply to you.
We use cookies, pixels, local storage, SDKs, and similar technologies for purposes that may include operating the website, remembering your settings, providing Sign In and Membership functionality, measuring performance, improving the services, preventing fraud, personalizing content, and marketing where permitted. More information is available in our Cookie Policy.
You can manage non-essential cookies through Cookie Settings and, where relevant, through your browser or device settings. Some cookies are necessary for the services to function and cannot be disabled through our cookie tool.
We may send you service communications by email, WhatsApp, in-product messages, SMS where available, and future push notifications. Service communications may include account, security, billing, renewal, cancellation, customer support, policy, Listing, Billy, and notification messages.
Marketing communications will be sent only where permitted by law. You may unsubscribe from marketing emails using the unsubscribe link or update your communication preferences where available. Opting out of marketing does not stop essential service communications.
WhatsApp messages require a valid phone number and, where required, your opt-in or consent. Standard data, messaging, or carrier charges may apply. WhatsApp and other communication providers are third-party services and may process data under their own terms and policies.
Future push notifications will require browser, device, or app permission. You may disable push notifications through your device, browser, app, or Profile settings where available.
We may investigate suspected misuse of the services. We may remove content, restrict functionality, stop notifications, suspend accounts, cancel Memberships, terminate access, block payment methods, or take other reasonable action where we reasonably believe that:
Where appropriate and legally permitted, we may report unlawful conduct to relevant authorities, payment providers, communication providers, Source Sites, or affected third parties, and we may pursue available legal remedies. You may stop using the services at any time and may cancel your Membership as described in Section 10. Account deletion requests and personal data requests are handled in accordance with our Privacy Policy and applicable law.
We may update these Terms from time to time for valid reasons, including changes to the services, Billy, Listings, markets, commercial terms, legal requirements, payment rules, communication channels, or business operations.
Where required by applicable law, we will give you reasonable notice of material changes. If you do not agree to the updated Terms, you must stop using the services and may cancel your Membership before the changes take effect. Continued use of the services after updated Terms become effective means that you accept the updated Terms.
The "Last updated" date at the top of these Terms indicates when they were last changed.
These Terms are governed by the laws of Denmark, excluding its conflict-of-laws rules. If you are a consumer, this choice of law does not deprive you of any mandatory protections granted to you by the laws of the country in which you habitually reside. Any dispute arising out of or in connection with these Terms shall be submitted to the competent courts of Denmark, unless applicable mandatory law gives you the right to bring proceedings in another court or requires a different forum.
These Terms have been originally drafted in English. Any translation is provided for convenience only and may be produced using translation services. To the fullest extent permitted by applicable law, if any inconsistency, ambiguity, omission, error, or dispute arises from or in connection with a translated version, the English version shall prevail and shall be used by both you and the Company as the authoritative text for interpreting and construing these Terms in good faith.
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be interpreted or limited to the minimum extent necessary, and the remaining parts will remain in full force and effect.
Our failure to enforce any part of these Terms is not a waiver of our right to do so later. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations where permitted by applicable law, including in connection with a merger, acquisition, reorganization, sale of assets, group restructuring, or transfer of the services.
Provisions that by their nature should survive termination will survive, including provisions relating to intellectual property, payments owed, disclaimers, limitation of liability, governing law, dispute resolution, and misuse.